Cookie policy
How we use cookies on this website
This policy explains what cookies are, how we use them on www.emiliaaccountancy.uk, and what choices you have to manage them.
What are cookies
Cookies are small text files that websites store on your device (computer, phone, or tablet) when you visit them. They are widely used to make websites work properly, remember your preferences, and understand how visitors interact with content.
There are two main types of cookies:
- First-party cookies - set directly by our website, www.emiliaaccountancy.uk. These allow us to remember your preferences and ensure the site works correctly.
- Third-party cookies - set by other services we integrate, such as Google Analytics or Cloudflare. These help us understand how the site is used and maintain its security.
How we use cookies
We use cookies on our website in four categories:
- Strictly necessary cookies - essential for the basic operation of the website and for security.
- Functional cookies - enable enhanced features such as live chat, customer reviews, and online booking.
- Analytics cookies - help us understand how you use the site so we can improve your browsing experience.
- Marketing cookies - used to deliver relevant advertising content. We do not currently use marketing cookies.
Analytics and marketing cookies are only activated with your explicit consent, given through the cookie banner displayed on your first visit.
Cookies we use
The table below lists the cookies used on our website:
| Cookie name | Provider | Category | Purpose | Duration |
|---|---|---|---|---|
ea_consent |
emiliaaccountancy.uk | Strictly necessary | Stores your cookie consent preferences | 1 year |
ea_cookie_consent (localStorage) |
emiliaaccountancy.uk | Strictly necessary | Stores detailed consent preferences | Persistent |
__cf_bm |
Cloudflare | Strictly necessary | Bot detection and security | 30 minutes |
cf_clearance |
Cloudflare | Strictly necessary | Security challenge verification | Up to 1 year |
_ga |
Google Analytics | Analytics | Distinguishes unique users | 2 years |
_ga_* |
Google Analytics | Analytics | Maintains session state | 2 years |
cf_turnstile_* |
Cloudflare Turnstile | Strictly necessary | Anti-bot verification on forms | Session |
emilia_autosave_quote (localStorage) |
emiliaaccountancy.uk | Strictly necessary | Auto-saves pricing calculator data to prevent loss | Persistent |
emilia_saved_quote (localStorage) |
emiliaaccountancy.uk | Strictly necessary | Stores saved pricing quotes | Persistent |
| Trustpilot widget cookies | Trustpilot | Functional | Enables the display of verified customer reviews | Varies |
| Boei widget storage | Boei | Functional | Powers the live chat and support widget | Varies |
| SimplyBook.it cookies | SimplyBook.it | Functional | Enables the online appointment booking widget | Session |
Strictly necessary cookies
These cookies are essential for the website to function and cannot be disabled. They include our consent cookie (which remembers your cookie choices) and Cloudflare security cookies (which protect the site against automated attacks).
Without these cookies, the website would not work properly. They do not store personal information used for marketing or tracking purposes.
Functional cookies
These cookies and similar technologies support features that enhance your experience on our website, such as displaying verified customer reviews (Trustpilot), providing live chat support (Boei), and enabling online appointment booking (SimplyBook.it). These tools are loaded as part of the core services we offer through our website.
These services may set their own cookies or use local storage. Please refer to their respective privacy policies listed in the third-party section below for more information.
Analytics cookies
Analytics cookies help us understand how visitors interact with our website. They are only activated if you give your consent through the cookie banner.
We use Google Analytics (GA4) to:
- Understand which pages are most popular
- Analyse how visitors navigate through the site
- Improve the user experience based on usage data
Data collected through Google Analytics is anonymised and is not used to personally identify you.
Marketing cookies
We do not currently use marketing cookies on our website. This category exists in our consent system in case we decide to introduce them in the future. If we do, we will ask for your consent before activating them.
Third-party cookies
Third-party services integrated into our website may set their own cookies. We recommend reviewing their privacy policies for further details:
- Google Analytics - Google Privacy Policy. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.
- Cloudflare - Cloudflare Privacy Policy.
- Trustpilot - Trustpilot End User Privacy Terms.
- Boei (live chat widget) - Boei Privacy Policy.
- SimplyBook.it (appointment booking) - SimplyBook.it Privacy Policy.
- Cloudflare Turnstile (anti-bot protection) - covered under the Cloudflare Privacy Policy.
Managing your preferences
You have several options to control how cookies are used:
- Our cookie banner - you can change your preferences at any time by clicking the "Cookie Settings" link in the website footer.
- Browser settings - most browsers allow you to block or delete cookies. Check your browser's settings menu or visit www.allaboutcookies.org for detailed instructions.
Please note that disabling certain cookies may affect the functionality of the website and your browsing experience.
Changes to this policy
We may update this cookie policy from time to time to reflect changes to our practices or legal requirements. Any changes will be posted on this page with the date of the last update shown at the top. We recommend reviewing this page periodically.
Contact us
If you have any questions about how we use cookies, you can contact us:
- Name: Emilia Vladu
- Email: office@emiliaaccountancy.uk
- Address: Peel House, 34-44 London Road Office 203, London SM4 5BT
- Phone: +44 7743 730 333